Vendor Portal

Privacy Policy

Information We Collect

  • Personal Information: Name, email address, phone number, shipping address, and billing information.
  • Usage Data: IP address, browser type, pages visited, referring website, time spent on the website.

How We Use Your Information

  • Process Orders: Fulfill orders, communicate order status, and handle returns.
  • Improve User Experience: Customise website content, analyse trends, and optimise website performance.
  • Marketing: Send promotional emails, newsletters, and updates about Kilkenny Silver’s products and services.

Data Security

  • We implement security measures to protect your personal information from unauthorised access, misuse, or disclosure.
  • Secure Payment: Payment information is encrypted and processed securely through our payment gateway.

Third-Party Services

  • We may use third-party services such as shipping carriers and payment processors to fulfil orders and process payments.
  • These third parties have their own privacy policies and practices.


  • We use cookies to enhance your browsing experience and analyse website traffic.
  • You can control cookies through your browser settings.

Data Retention

  • We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy.

Your Rights

  • Access: Request access to your personal information stored by Kilkenny Silver.
  • Update: Update or correct your personal information if it is inaccurate or incomplete.
  • Delete: Request deletion of your personal information from our records.

Contact Us

  • If you have any questions or concerns about our Privacy Policy, contact us at or submit a contact form.

Changes to Privacy Policy

  • We may update our Privacy Policy periodically. Any changes will be posted on this page.
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