Privacy Policy
Information We Collect
- Personal Information: Name, email address, phone number, shipping address, and billing information.
- Usage Data: IP address, browser type, pages visited, referring website, time spent on the website.
How We Use Your Information
- Process Orders: Fulfill orders, communicate order status, and handle returns.
- Improve User Experience: Customise website content, analyse trends, and optimise website performance.
- Marketing: Send promotional emails, newsletters, and updates about Kilkenny Silver’s products and services.
Data Security
- We implement security measures to protect your personal information from unauthorised access, misuse, or disclosure.
- Secure Payment: Payment information is encrypted and processed securely through our payment gateway.
Third-Party Services
- We may use third-party services such as shipping carriers and payment processors to fulfil orders and process payments.
- These third parties have their own privacy policies and practices.
Cookies
- We use cookies to enhance your browsing experience and analyse website traffic.
- You can control cookies through your browser settings.
Data Retention
- We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy.
Your Rights
- Access: Request access to your personal information stored by Kilkenny Silver.
- Update: Update or correct your personal information if it is inaccurate or incomplete.
- Delete: Request deletion of your personal information from our records.
Contact Us
- If you have any questions or concerns about our Privacy Policy, contact us at kilkennysilver@gmail.com or submit a contact form.
Changes to Privacy Policy
- We may update our Privacy Policy periodically. Any changes will be posted on this page.